Returns and Refunds Policy

We do our very best to provide quality products you will love and  we want our customers to be completely happy with their purchase. If you are not completely satisfied with your order, please contact us within 14 days of receiving your merchandise and we will be happy to find a solution. We will replace, mend or return for a full refund. 

 

Please return all items in new condition, unused or undamaged within 14 days with relevant evidence (e.g. proof of postage, tracking number). Refunds will be made within 14 days of receipt of evidence or the product, whichever is sooner. 

The customer is responsible for relevant shipping fees

Please note, custom orders are non-refundable as they are made specifically for you. 

Please make all returns only after you have been given return instructions through email. Thank You! 

Exchanges

If you are interested in exchanging your items please contact us and we are happy to help you with the process. 

Please return unused merchandise within 14 days with evidence (e.g. proof of postage, tracking number). 

You will be given a full refund in the amount you paid for your merchandise minus shipping costs which we unfortunately cannot refund. 

Cancellations

If you decide you want to cancel your order completely, please notify us by email and we will refund you in full within 14 days of either of receiving the returned item(s), or providing evidence that the item(s) have been returned (e.g. proof of postage, tracking number). Whichever is sooner. If the order has not yet been sent refunds will be issued within 14 days of receipt of cancellation notice.